Venue Roles & Responsibilities

We operate four venues on event day with Blackmores volunteers posted at all four, including;

  • Start Venue – Bradfield Park, Milson’s Point
  • Finish Lines – Sydney Opera House & Sydney Conservatorium of Music
  • Blackmores Recovery Village – Royal Botanic Gardens.

In the venues, the work-teams are made up of Functional Area Managers,Workforce Managers,Workfroce Support, Team Leaders, and Crew along with various other Event Staff who all support one another to deliver an excellent event to all participants and spectators. As a Blackmores volunteer, you will have the choice between the Start, Finish & Recovery Venues and the roles that are available at those locations. The Venues are made up of Venue Generic Roles and Venue Specific Roles.

Venue Generic Volunteer Roles:
Start, Finish & Recovery Venues:

  • Workforce Support
  • Team Leader
  • Help Desk
  • Wayfinding
  • Drink Station Crew

Workforce Support (WFS):
As Workforce Support you will work very closely with the Venue Workforce Manager. You are then required to ensure all volunteers have signed-in, recieved a t-shirt, cap and snack pack. You will help to organise volunteers into their functional areas and hand them over to their Team Leader/Supervisor. You will help the Workforce Manager deploy volunteers & re-deploy in areas as required. Throughout your shift you will check on the volunteers, take them extra water/snacks and solve problems while roaming the venue. 

You must be available to attend a mandatory evening training/briefing session prior to Event Day to gain further information about your Roles & Responsibilities as a Workforce Support.

Team Leaders (TL):
Team Leaders are responsible for coordinating and instructing volunteer crew to successfully operate their assigned role in a specific functional area; (for example, at Drink Stations, Wayfinding & Medal Distribution). All TL’s will act as the first point of contact for their crew members. Should a TL require assistance, they are asked to approach their Functional Area Manager or Workforce Manager. 

You must be available to attend a mandatory evening training/briefing session prior to Event Day to gain further information about your Roles & Responsibilities as a Team Leader.

Help Desk (HELP):

The role of a Help Desk volunteer is to have a thorough understanding of the venue in order to be a source of information to spectators & participants. You are a static source of information and will be provided with maps and a booklet of Frequently Asked Questions.

Wayfinding (WAY):
Wayfinders are responsible for static and roaming positions within your chosen Venue to provide directional assistance and information to race participants and spectators on Event Day. Wayfinders need to use the briefing information & maps provided to them to identify key landmarks & event areas to participants (e.g. the location of toilets, corporate marquees, sponsor tents/activations, baggage collection area). You will need to follow instructions from your Functional Area Manager and Team Leader. 

Drink Station Crew (DS):
As a Drink Station Crew member you are responsible for assisting with the set-up, pack-up and operation of drink stations within the venues. Sydney Opera House volunteer crews will hand out water bottles, while other venues will service the participants with cups of water.

Venue Specific Volunteer Roles:
Start Venue:

  • Information and registration 
  • Clothing Collection
  • Start Assembly Crew

Information and registration (REGO):
Provide information to participants and assist the registration team with the distribution of missing/lost race kits.

Clothing Collection (CLT):
Volunteers working at the clothing collection area will provide assistance by collecting runner’s clothing bags and sorting these in order for them to be transported to the Recovery Village for pick up after the race.

Start Assembly Crew (STA):
Volunteers working as part of the Start Assembly Crew will be split across the three  different start sections (A,B,C). Your role will be to assist participants and ensure that they enter through the correct start chute.

Finish Venues:

  • Finish Chute Marshal
  • People Movers
  • Marathon Recovery Zone Crew
  • Medal Distributor
  • Media Assist
  • Results

Finish Chute Marshals (FIN):
The Finish Chute Marshals are deployed along the barricade in front of the finish line gantry to open barricades for Medical Tent Access when required. You will also provide directional assistance and encouragement to participants within the Finish Chute.

People Movers (PPL-MOV):
As a People Mover you will need to ensure that participants do not stop within the chute once they have crossed the finish line. You will need to ensure that the finish line is kept clear at all times by directing participants toward Drink Stations & Meeting Points within the Recovery Venue.

Marathon Recovery Zone Crew (MARA):
As a Volunteer Crew Member in the Blackmores Marathon Recovery Zone you will be required to alternate between awarding marathon runners with their marathon finishers T-shirts and medals and man the Drink Station within the designated Marathon Recovery Zone.

Medal Distributor (MED):
As a part of the Medal Distribution Crew you will work to ensure all participants receive a medal of participation at the completion of their event. Medals for each of the events will differ slightly.

Media Assist (MEDASSIST)

As a Media Assist you will provide assistance to the Media Manager. You may be asked to complete roles include; collecting and distributing results and releases from the Media Manager in the operations shed to the media at finish line, assisting with media interviews, assisting with athlete direction from finish line to mixed zone as directed etc.

Results (RSLTS):
Assist the Results Manager with spotting and tagging first, second and third place getters in the Marathon, Half Marathon and Bridge Run. You will escort these winners to the stage within the Blackmores Recovery Village and make them known to the Stage Manager in time for the event presentations.

You can apply to become a Blackmores Volunteer for the 2019 Blackmores Sydney Running Festival here>>

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